Terms of service

Terms of Service

Last updated: May 2026

Overview

These Terms of Service ("Terms") govern your use of coellyo.co (the "Site") and any purchases made through it. By accessing or using the Site, you agree to be bound by these Terms. Please read them carefully.

The Site is operated by Nerona Limited ("we", "us", or "our"). If you do not agree to these Terms, please do not use the Site.

1. Eligibility

By using this Site, you confirm that:

  • You are at least 18 years of age, or have the consent of a parent or legal guardian
  • You are legally capable of entering into a binding contract
  • You will use the Site in compliance with all applicable laws and regulations

2. Products

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice. All product descriptions, images, and pricing are subject to change.

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display accurately reflects the actual color or appearance of our products.

3. Orders & Payment

By placing an order on coellyo.co, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, inaccurate information, or product unavailability.

Payment is processed securely through our payment providers. By submitting your payment details, you confirm that you are authorized to use the payment method provided.

All prices are displayed in the currency shown at checkout. Applicable taxes and shipping fees will be calculated and displayed before you complete your purchase.

4. Shipping & Delivery

We aim to process and ship orders promptly. Delivery times are estimates and may vary depending on your location and external factors beyond our control (customs delays, carrier issues, etc.).

Nerona Limited is not responsible for delays caused by shipping carriers or customs authorities. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

5. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, available at coellyo.co. By placing an order, you acknowledge and accept the terms of that policy, including the requirement that cosmetic products be unused and unopened to qualify for a return.

6. Intellectual Property

All content on this Site — including but not limited to text, images, graphics, logos, videos, and product designs — is the property of Nerona Limited or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this Site without our prior written consent.

7. Prohibited Uses

You agree not to use the Site:

  • For any unlawful purpose or in violation of any regulations
  • To transmit harmful, offensive, or fraudulent content
  • To attempt to gain unauthorized access to our systems or data
  • To interfere with the proper functioning of the Site
  • To collect personal information about other users without their consent

8. Disclaimer of Warranties

The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, Nerona Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or purchase of our products. Our total liability shall not exceed the amount paid by you for the order giving rise to the claim.

10. Third-Party Links

Our Site may contain links to third-party websites or services. These are provided for your convenience only. We have no control over their content and accept no responsibility for them or for any loss or damage that may arise from your use of them.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following any changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts.

13. Contact Us

For any questions regarding these Terms of Service, please contact us:

📧 coellyo.sav@gmail.com
🌐 coellyo.co
🏢 Nerona Limited